Privacy Policy
Last updated: October 28, 2025
1. Information We Collect
1.1 Information You Provide
When you request our EV catalog, we collect:
- Contact Information: Full name and email address
- Purpose Information: Your intended use (personal, business, research, delivery)
- Consent Records: Confirmation that you agreed to receive informational content
1.2 Automatically Collected Information
We may automatically collect limited technical information:
- Device type and browser information
- Approximate location (country/region level only)
- Pages visited and time spent on our site
- Date and time of catalog requests
2. How We Use Your Information
We use the collected information exclusively for:
- Delivering the requested EV catalog to your email
- Providing customer support for catalog requests
- Ensuring service security and preventing abuse
- Complying with legal obligations
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:
- Service Providers: Email service providers to deliver catalogs (under strict confidentiality agreements)
- Legal Requirements: When required by Indian law or court orders
- Safety Protection: To prevent fraud or protect our rights and safety
4. Data Security
We implement appropriate security measures to protect your information:
- Encrypted data transmission (HTTPS)
- Secure data storage with access controls
- Regular security assessments
- Limited employee access on need-to-know basis
5. Data Retention
We retain your information only as long as necessary:
- Catalog Requests: 3 years for legal compliance and customer support
- Consent Records: 7 years as required by Indian regulations
- Technical Data: 1 year for security and analytics
6. Your Rights
Under Indian data protection laws and international standards, you have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your data
- Portability: Receive your data in a standard format
- Opt-out: Unsubscribe from future communications
7. Cookies and Tracking
Our website uses essential cookies only:
- Functional Cookies: Remember your cookie consent choice
- Security Cookies: Prevent spam and abuse
We do not use tracking cookies, analytics cookies, or advertising cookies.
8. International Data Transfers
Your data may be processed outside India for:
- Email delivery services (with adequate protection)
- Cloud hosting (with security certifications)
All international transfers comply with applicable data protection laws.
9. Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated via:
- Website notice on our homepage
- Email notification to catalog subscribers (if applicable)
11. Contact Information
For privacy-related questions or to exercise your rights:
Data Protection Contact
Email: [email protected]
Response Time: Within 7 business days
Language: English and Hindi available
For Catalog Support
Email: [email protected]
Phone: +91-XXX-XXX-XXXX (Monday-Friday, 9 AM - 6 PM IST)
12. Legal Basis (GDPR/Indian Law)
Our processing activities are based on:
- Consent: Your explicit agreement for catalog delivery
- Legitimate Interest: Providing informational service securely
- Legal Obligation: Compliance with applicable laws